I Am Frustrated By Today's Fragmented Customer Service
The title is wrong in this case. Today, I got some GOOD customer service. That’s enough of a rarity that I felt I should take the customer service survey and give the guy who helped me a good rating.
This is what I said in the comments section:
The customer help rep understood what I needed when I gave a simple explanation. He did the task I asked for quickly. And he did NOT try to get me to upgrade, or buy anything else. This is important - I hate being nagged to buy things.
This is what I said in the comments section:
The customer help rep understood what I needed when I gave a simple explanation. He did the task I asked for quickly. And he did NOT try to get me to upgrade, or buy anything else. This is important - I hate being nagged to buy things.
