Wifi adapter problem?

Been having problems with my laptop wifi. It won't stay connected. I have updated the software. I have plugged in an Ethernet cable to troubleshoot.

It'll work for like a minute then stop again.

Anything else i can do to remedy the issue or must it go to a repair shop?

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SW-User

Do you have other devices that connect to the wifi and stay connected? That would determine whether it's just your laptop or if it's the router.

One issue for dropping out is if there is some kind of signal interference between your router and laptop. So things like cordless phones or having close neighbours all using wifi on the same frequency that yours is. There is a way to change the channel you use which could help. It's a setting in your router when you connect to it via the ethernet cable.

MethDozer · M

@SW-User Good call.

SW-User

@MethDozer Thanks, just an idea.

iamnikki · 31-35, F

@ Perth Surfer Yes i do. The laptop is the problem..

Do i need to change settings on the router or on my laptop once hooked to ethernet. i cant do the former, the router isn't mine .

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SW-User

@iamnikki I didn't realise that until i saw your comment to @MethDozer. So now that we know it's your laptop that really narrows the solutions down. It still could be an interference issue that's just with your laptop, but the wifi card in your laptop could be having issues. One way to test that is if it's possible to take your laptop to another wifi and connect to it and see if you have the same problem.

iamnikki · 31-35, F

@SW-User so if it does connect to another wifi...then it's the router? Cant be. I may just take it to a shop. Sick of this laptop.

SW-User

@iamnikki I was thinking that if it does connect to another router without dropping out then it's possibly a signal interference issue. If it was a router problem then the other devices you have connected to it would also have a problem.. well you'd assume. Troubleshooting technology can be a pain that's for sure.

MethDozer · M

Are you on the 5Ghz signal? If so switch to 2.4Ghz signal.

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MethDozer · M

@iamnikki Reset your router. If that doesn't work call your provider for a new one.

iamnikki · 31-35, F

@MethDozer the router isnt the problem my laptop is. I have 2 other devices working properly on the wifi

MethDozer · M

@iamnikki Your wifi card is messed up it sounds like. Unless it wont connect to the router through the ehternet cable. Then we are in deep waters that can be a few things all of which hard to diagnose over text.

If it does connect with the ethernet then you could just get a cheap wifi dongle and put it in a USB slot.

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