Are we obligated to have sympathy for someone that feels terrible?

No one can really order you to feel certain emotions. You feel them or you don't, and it's based on your understanding of what is going on around you.

I hear what you're saying. But really, having sympathy doesn't change anything, it doesn't fix it.

No one is obligated to do much of anything or be a decent person, but we should.

Not obligated, no
It’s sometimes a matter of being compassionate

Is it helping or hurting the person if you feel sympathy?

It's a better way to live Sweetie, that's all. So care bout everyone🥰🙂🥰.

Yes. Check the fine-print. You are obligated.

Yes