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I Am Frustrated

I am connected to the internet on my phone but not from my laptop. I can't connect.

My laptop has been in the shop a week and i guess it "forgot" the connections...

Can't logon馃槴
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MarkPaul26-30, M
You need to reenter the wifi settings.
iamnikki31-35, F
@MarkPaul i did. Im using the same password and stuff that i used for my phone to get on wifi
MarkPaul26-30, M
@iamnikki Have it go through a self-repair... there's probably a conflict that needs to be reset because they probably had it set the wifi in the shop.
iamnikki31-35, F
@MarkPaul i did. It said connection not restored or somethin
MarkPaul26-30, M
@iamnikki Sounds like you are going back to the shop.
iamnikki31-35, F
@MarkPaul well all they did was replace the fan so idk what they are gonna do about my home internet not working....
MarkPaul26-30, M
@iamnikki We know your home Internet is working because you phone in connected. So, something happened to the laptop. Don't let them off the hook.
iamnikki31-35, F
@MarkPaul i hit forgot network, hoping it would cue me to retype the password and stuff. The wifi then disappeared. I would appear upon restarting then would disappear after telling me password was wrong. I continued this process until it took the password. Dont know why. I carefully entered the password, it wasn't wrong...ugh thanks for attempting to help
iamnikki31-35, F
@MarkPaul it worked for a little while, despite kicking me off minutes later..
MarkPaul26-30, M
@iamnikki Hmmmm.
iamnikki31-35, F
@MarkPaul so annoying. Confined to using phone