What would you do if a neighbor asked for help with a situation that made you uncomfortable, like dealing with a snake?

Have you ever had a neighbor who was terrified of something you found completely normal? How did you deal with it?
Could artificial intelligence that has been created to find out what other artificial intelligence has discovered and relate it to humans improve it's interactions with humans using a brain decoder or two?
Last night was tough, healthwise. Hearing a familiar voice will be so wonderful. What if I cry? I'll try not to. I'll try to just be natural, happy and chatty. I'll try to simply enjoy a positive influence, a ray of sunshine, coming into my world.