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What do you do if a client doesn't accept your apology for missing a deadline, and how do you rebuild trust afterward?

How do you stay calm and professional when drivers get angry or confrontational about parking tickets?
Why do I feel so anxious all the time? I’m 59 and my husband is 66. We’re both well and still working, but I am constantly worried about the future and how I would cope alone if anything happens to him.
Why do some people tip generously in counter-service cafes while others don't tip at all, even for good service?
Have you ever been an atheist who briefly felt like someone or something was looking out for you? What was that experience like?

 
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