At what point do you just stop making the effort to be polite to jerks and idiots?
Or are are you still worried about it?
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Oh, I usually continue being polite even after they have insulted me and become abusive, and I nicely tell them that I don't want to converse with someone who is abusive. Then if they continue being abusive I will refuse to respond. And if the abuse continues I will block them and anyone who harasses me on their behalf.