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What's your craziest customer service story?

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User41 · 36-40, M
Well... maybe not really custom service...

But once I caused the complete evacuation of the JetBlue terminal at JFK airport in NY....
SW-User
I need to hear this story!!@User41
User41 · 36-40, M
Back then I was working maintenance for the busiest JetBlue terminal in NY.

One day they asked me to check all the smoke detectors. So I’d call the main office on the radio and read off the serial number to the individual smoke detector.

They’d turn it off from the central alarm system. I’d spray it with artificial smoke to see if the light on the detector turns from green to red. Indicating it works without setting off the fire alarms in the terminal.

So I’m doing this all day for like three days an then I smoke out one that is technically not apart of JetBlue but apart of port authority.

I sprayed it and all hell broke loose.

Alarms, strobe lights, went off, even the fire doors started lowering. An New Yorkers being New Yorkers would run, throw their luggage under the fire doors as they rolled down out of the ceiling then slid under them like they were on a space ship that was about to go down.

I was literally the only one there that understood there was no fire. So I just sat back an enjoyed the shit show.

2 months later I joined the navy an during my security clearance interview they were like “sooo... I see you had an insteresting ordeal with an airport?”

Me: 🤷🏻‍♂️

@SW-User
SW-User
@User41 😱😅jeeez what a story!!
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