Does it bother you if you call customer support and the advisor is in a different country?

JamesHanes · 26-30, M

Yes. Especially when dealing with Indians in Bangalore, pretending to be Americans and who cannot deviate from a script. Ultimately, unable to really help anyone.

St0ut · 51-55, M

Not so much as when customer support calls me to tell me my computer has been infected. Lololololl

Bodymindsoul

When they can't speak clear English yes

tallpowerhouseblonde · 31-35, F

I phoned up a car insurance company and it took 5 minutes for her to spell my name right.British phone number but the call centre was in South Africa.Not surprisingly I didn't take out their policy.

MasterLee · 56-60, M

Yes

Projecthonest · 41-45, F

If I’m already annoyed then yes, an accent that is hard to understand can be very frustrating . Or worse, the ones that sound like soul less robots 😫

NeuroticByNature · 41-45, F

When its hard to hear them and hard to understsnd their English its bothersome.

Keepitsimple · 51-55, F

Yes! I hate when Indian Jeff in India can’t understand me.

SheikYerbouti · 51-55, M

Yes. Hate getting some thick accented "Hello, my name is Michael "

SW-User

Yes if I cannot understand them

TeresaRudolph71 · 51-55, F

Yes. It really bothers me when I have trouble understanding them, and even more when they don't understand me. And the worst is when they just keep repeating a script, like robots, like they haven't heard a thing I've said. 😡

bowman81 · M

Only when I have difficulty understanding them and they are unable to fix the problem I am calling about.

Wendy33 · F

Not in general, but when there is a language barrier it can be frustrating.

Ian123 · 61-69, M

Yes, and they cant speak English properly 😤

Fernie · F

It pisses me off BIG TIME! First because those jobs should be in MY country...as the business itself is...and B... so many of them...mostly in Bombay...speak very bad english. It's ALL wrong

MrBlueGuy

Well I already assume the manufacturing is in another country why would the call center be any different. They can pay people in India pennies on the dollar.