is inside sales a thing of the past?

all i want to order are 1 size of nuts and bolts that i have been doing for 30 years. all i had to do was phone my supplier and say... hi, it's beerme at acme co. can you please just duplicate my last order? that call would last less than a minute. now it's oh hi beer me, please just log onto our web site and place your order. they will not take orders over the phone.

it takes too many clicks....and they say technology makes things easier...well not for everyone.

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NativePortlander1970

Back in 1999 I worked as a temp at a nursery gardening supply distributor, mainly clean up, which was a HUGE warehouse, they allowed inside sales, but failed to mention for regular employees only, no temps. I found this out the hard way when a neighbor in our sub divided house asked me if I could get her some plant food and soil, giving me a $20, when I went to the front desk to place the order the manager screamed at me, saying I wasn't allowed to, I asked my agency for a new job and had one by the end of the day.

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