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How would you confront someone about body odor ?

I'm a supervisor at a mall and one of my associates has had a customer complain about her smell. She does have an odor and I'm unsure of how to confront her about it. 😕☹
Primnproper · 51-55, F
Have you tried a group meeting just reminding everyone about hygiene as their dealing with customers, drop it in casually to see if they take the hint, then if not a private meeting..
I suggested that to another manager but she said she wanted to do it directly because she may not get the hint. Well apparently the girl is aware of it because she sprays our children perfume (I work at a little girls store) everytime she comes in on her. But I will suggest that if the group meeting doesn't take affect we can speak to her directly.
@Primnproper: hygiene is defiently in the contract.
Primnproper · 51-55, F
@Poptartinvasion: yes I did it that way first when I had to deal with and made it clear that if anyone lapsed in this area they would be spoken to directly and it worked because generally they know their not taking care of it and it spurs them to make an effort..
NigelDoes · 56-60, M
That's a tough one. Not sure I would be able to bring myself to say anything. Maybe just discreetly spray her down with some Febreze.
😂😂😂 omg.
say 'dood.. you stink'
She's an emotional person. 😕
stop sheltering her.. she needs to to toughen up
@theoneyouwerewarnedabout: we have no option but to tell her. Lol, but defiently not like that. 😂
SW-User
Take her in the back and explain it to her in a nice way that she smells like shit but nicely though
She's a very emotional person that's the only thing we'really worried about. 😵
fazer1k · 56-60, M
Your perfume smells like poop - maybe try a different one.
nedkelly · 61-69, M
Place a bottle of perfume and deodorant at her table
SW-User
"Yo yo yo you smell from the mouth like a cow from the ass! But that's not all. Your overall odor is like a fucking sewer!"

 
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