I am tired of these damn people.

So I wait tables at a pub and as of late people have been really testing my patience. I worked earlier in the day and it was busy as all get out. I was juggling many things at once and this one man wouldn't understand I will be right with you. He kept trying to shout his order at me. He said and I quote "and I said I wanted the bacon burger with pub chips." I had absolutely had it and I said in a very stern voice " and I said I will be right with you." you best believe I gave him direct eye contact as well. Silence. He went silent and I had zero issues the rest of his visit. Oh man and the night before I had a man mad at me that his drink wasn't out yet. Once again it is near Christmas time people of course it's going to be busy pack your patience. I had told him that he needs to be patient and that nothing in this world is instantaneous. If you absolutely cannot wait any longer I will cancel that order. Again quiet as a church mouse. You have to be stern with people and show them you aren't playing around. I do a damn good job and I got many regulars who love having me take care of them but you can't come into a place acting like you own me.