First ever rant 😠

I went to one of my favorite restaurants tonight and ordered a cheeseburger. This place has about the best burger in town, but not tonight! I ordered it well done. My burger just can't have any pink in it. They bring it out and I get it all fixed up when I see some red on the bun. I take a knife and open the burger up. The interior was medium rare. I am sorry, but what part of well done is medium rare. My server comes over and I show it to him. Now at this point it has all the condiments, pickles, onions and lettuce on it. You know what he says? Would you like me to have them finish cooking it for you? I don't think so! I want a new burger cooked right. So he takes it away and I wait for another burger to be cooked. The second one comes out and even the cheese on top is burned. They are lucky I like them and have had a hundred burgers here over the years or I wouldn't be back. Thanks for listening. First ever rant here is over.

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NativePortlander1970 · Best Comment

As a former restaurant cook and manager, that was very unprofessional of them. If you would have brought it to my attention I would have personally cooked You all fresh meals and comped your dinners.

HoraceGreenley · 56-60, M

@NativePortlander1970

Musicman · 61-69, M

@NativePortlander1970 I have been a regular and loyal customer there for 8 years. I was floored to have this happen tonight.

HoraceGreenley · 56-60, M

@Musicman Well it could just be an anomaly

NativePortlander1970 ·

@HoraceGreenley It wasn't, it was deliberate, I have fired cooks over things like that when I was in management.

HoraceGreenley · 56-60, M

@NativePortlander1970 Really? Good to know

cherokeepatti · 61-69, F

@NativePortlander1970 It is a liability for a restaurant to serve food like that. And not a trivial lawsuit either in my opinion.

NativePortlander1970 ·

@cherokeepatti It'll have to be proven it was deliberate the first time, the server could have accidentally inputed it wrong, I would have looked at the original that the cooks saw.

cherokeepatti · 61-69, F

@NativePortlander1970 These days a lot of diners whip out their cell phones and take photos and then post reviews on various sites. That bad publicity is not a good thing for restaurants. So many come and go. If they get a bad reputation then people won’t want to eat there.

NativePortlander1970 ·

@cherokeepatti By what @Musicman says, it's a good place so it was most likely a fluke at the ordering terminal.

Musicman · 61-69, M

@NativePortlander1970 It was definitely a one off bad dinner. They are actually really good and have a great reputation. Sadly the other night just wasn't my night. ☹️

cherokeepatti · 61-69, F

@Musicman It only takes one cook who doesn’t care to ruin the reputation of a restaurant.

NativePortlander1970 ·

@cherokeepatti Exactly, I cooked with many like that, sloppy food, sloppy plating, this, that, etc.

cherokeepatti · 61-69, F

@NativePortlander1970 sad they don’t give a crap about the way they cook or the presentation. It’s like they are getting paid anyway.