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"My Warning is unfair! Admins suck!" 馃馃檮

We see several scenarios where...

1) A [b]user intentionally breaks our Terms of Service[/b], causing significant trouble like posting inappropriate contents or offending everyone

2) Admins become aware (through Reports to us), remove the inappropriate contents, and put [b]Warning + Restrictions[/b] on the user account

3) The [b]user creates a public post[/b] playing the victim and trying to turn other users against the admins

4) And in some cases, the user also contacts us, [b]pretending they don't understand[/b] why they've been warned/penalized


This is something we keep seeing happening often, and we wonder what is the goal when someone does this...

There are [u][b]two ways[/b][/u] the user can handle this:

1) [b]Admit the mistake and quit doing[/b] the same in the future (and optionally contact the admins to apologize and [b]likely we'll listen[/b] to them and reduce/remove the penalty in some cases)

2) [b]Perpetuate the problem[/b], pretend to be the victim and complain about the admins


Please be sure that when you go with option (2), all you're doing is make the admins SURE that their Action/Decision was deserved, and we won't be accepting any apology/appeal. And very likely, we won't "forgive" any future offenses/conflicts, as your account (and any alternative accounts you might create) will be [b]flagged[/b].



As most of you know already, [b]we try to give users as much Freedom as possible[/b], and many mild/once-off offenses are "ignored"/forgiven by us, depending on the impact caused, by us simply sending a Notification to the user, or by keeping the report logged for future reference when dealing with that user again.

However, [b]if someone receives a Warning[/b] on their profile, [b]and account Restrictions[/b] for it (and in most cases, associated Notifications with details about what those exact offenses were), most likely it was NOT an "unfair" and "automated" action by the system -- with most certainty, [b]it was after days/weeks/months of Reports accumulated by many different users and a member of the staff analyzed and decided that these actions were necessary[/b].
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LisaL41-45, T
The problem is over-moderation though Nuno. Some questionable stuff slips through the cracks occasionally and that's what I have an issue with. Granted, you folks are not able to be there 24/7, I get that. But before firing off a salvo like this, let's cut back on the over-moderation because honestly, all it's doing is stifling the growth of this website.
OogieBoogieF
@LisaL overmoderation !?

The only other choice is to fully automate this process.

Meaning....then it would be totally open to abusing by those who understand how it works...ie gang reporting.


I think we are lucky to have admins who mix with the users.

How else are they to keep in touch with the way things are going?

And I've seen plenty of complaints how other sites don't get any feedback from their administrators...and users HATE that.


In fact ...yours is the first comment I've ever seen here that has mentioned overmoderation being a problem .

And I've been here a while.
LisaL41-45, T
@OogieBoogie First one? That鈥檚 fine. I thought we were here to share opinions on things?

It鈥檚 just an opinion. Nothing more. If you disagree that鈥檚 fine.