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I Want to Improve the Experience Project

Paid Member Benifits... A while ago it was written about improving things on EP for paid members...   EP Arsinah had mentioned for me to mention a few ideas that I have for the site for paid members since I was paid at one point and feel that a general lack of bang for the buck is there.

So with some careful thought and some general discussion with a few people about a few items I think I have come up with a list of things that can be at least considered if not used.

Ads - Okay yes I know that is one source of income for EP.  However if you are a "paid" member then you should not see ANY ads, that is why you pay.  If you still having ads as a paid member and the amount is just reduced you still have the video ads that slow your connection down cause it is loading or playing every time your page is refreshed and the volume thing needs to go regardless.   Also with the missing ads now that paid members get greater screen real estate.  Which should be configurable.

Chat - Have heard several people say that EP needs a chat.  Last time I checked on EP's chat feature they wanted money for it, why pay money for it when other things like Yahoo IM, Google Talk, ICQ and Skype are free?    In that neat little space that is cleared by having no ads a chat feature could be there and have it be just an extension of the PM.

Greeting cards - There are paid members on here now that when they go to send a greeting card to their circle they can only do 40 ( I think ) at a time.  Non-paid can do 20.  Why not have a feature similar to the gestures where you click one button and sends a card to everyone in your circle, OR have the ability to just click on a check box in the list of friends that you have on the right, plus be able to have the WHOLE list would be a real plus.

*   On the subject of greeting cards for everyone the sequence is not very friendly, most click on the card and not select their friends first but if you do it out of sequence then you have to start over.   If you select the card first then you can add the friends after, not being able to add your friends after is very frustrating when making your own card, cause then you have to start all over again.

Gestures - How about having animation for the gestures...  The few extra gestures that you get as paid also needs to be increased and have a wider selection of gestures.

Also cause the person is a paid member they should be able to organize their profile how it works best for them, you have the header and the items down the left side but as for where they can put the "new for you", video, friends feed, groups feed, experiences that should be up to them.  PLUS if they are paid and have no ads on their page that SHOULD translate to someone else's page.  Example is if I look at Fungirlmmm's page and she has a video on her profile on the right where the ads are at then I should see it like that and not in the middle third block down or something cause I am not a paid member.   I should see the paid members profile just like the paid member sees it.  Non-paid members can see theirs like the current version.

Profile AVI.  Paid members should be able to have a larger profile avi than non-paid members.  Lets say 250x250 instead of 150x150.   The larger avi should be seen by anyone who visits the profile of a paid member.

Just some thoughts...

Don't feel obligated to respond....
womaninbliss
Good ideas mt. I would add that the search mail facility should be improved (I have posted separately about this but have not heard if anything is being done). This facility doesn't work. A keyword search in mail will bring up a list of messages with that keyword in the title but beyond that the search results are not searchable after the first page.

Also, I would like to be able to manage mail better and perhaps set up folders eg to keep all messages to and from certain members in one separate folder. This would have the advantage that I could manage my mail better and actually delete pages and pages (or folders) of messages which I don't want to keep, thereby freeing up space, assuming that this is an advantage.

As someone who has a lot of stories on here, I'd like to be able to search and retrieve stories more easily. At the moment this is difficult unless you can remember which Group you posted them in!

Given that mail searching is already supposed to be a paid member benefit ... it should at least work!!
dumbnugly
I love the suggestions, all reasonable, and easy to do!
Why can't we have a real chat system! Complete with voice and video like yahoo messenger and sykype have. Paid members only....and some restrictions, but something tangible.. Right now you want to chat...it is meet me at gmail, or yahoo, etc. They are losing customers due to this! Wake Up EP or you will find memberships decreasing fast! A free for all Chat room would be nice too, as a way to meet people, similar to the old AOl chats....Men over 40, or for Mom's only! so people with like interest can get to know someone before you add them!
MKTRVLM · 56-60, M
WIB - The mail setup is something that I missed. If you pay or not pay right now their PM/mail system is lower than basic. The ability to search mail and if you do something have it not return to the first page when your on page 30 or whatever would be very welcome....



MadHatter - I seriously doubt that it will increase the number of people that pay for this place. I don't even expect any of the suggestions to even be considered by the EP Admin cause I am sure that it will cut into their roadmap (whatever that is).
girlbythebay
Wow! Thank you so much for all of your wonderful suggestions. I appreciate you taking the time to thoughtfully provide us with feedback.

I am going to share your suggestions with my team at our next product meeting.

In regards to chat, you should be able to use the chat feature. Go to your "Account Settings" and click "Communication". You can activate chat there.

Please do not hesitate to reach out to me should you have any further questions or concerns.
MKTRVLM · 56-60, M
Believe it or not Fg yours isn't the only one that is bigger than EP expected.... There are at least 5 of my friends that have huge profiles and theirs are on the verge of getting jacked like yours....

Of course EP knows all about this and still they say it is beneath them to worry cause it is only a minority... How many does it take is the real question....
fungirlmmm
Good ideas MT. Hehe I like that you used my profile name as an example. It is probably the most messed up one of them all due to the size exceeds EP's expectations. I do like the ideas though. Keep up the great thinking.
Bluebie
I used to be a paid member too, back when it was reasonable ($25 a year, I think), and I also found with the rate increase the benefits did not justify the cost.
THEMADHATTERXXXX
wonderful ideas ... it will increase revenue for EP by having these features that will attract many people to become members overnight.
zephyr2005
You have a calm and warm voice. You relate your suggestions nicely. Thanks for sharing. . .posting your suggestions.
MKTRVLM · 56-60, M
Think several people feel that way Bluebie...
MKTRVLM · 56-60, M
Thanks zephyr... I like to think that I do....

 
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