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I don't know what is what? If you buy a brand new pair of Jeans from walmart...Wear it once and they rip on the outside of the pocket

You still have the tags and reciept and return them the next day? And they refuse the return because they were worn... Isn't there wear and tare? Who was in the right the costumer service clerk who refused to reemburse me, or should I have been given back my money?? I really don't know...What do you think?
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Heartlander · 80-89, M
Take it to the clerk’s supervisor or manager. A defective product that didn’t survive a single wear. Store managers at Walmart seem to have the authority to make on the spot decisions even if it doesn’t fit a refund code. I remember once being charged like $36 for a 6-pack of beer. The refund clerk discovered that it was $36 for the product code in the computer, but wasn’t able to override the computer, so she called her supervisor who also didn’t know how to override the computer. So she called the store manager who was afraid to change the computer price because she didn’t know what to change it to. So she she just treated it like a refund and gave me back the $36. When I then tried to give her back the 6 pack she told me to just keep it.
pdockal · 56-60, M
@Heartlander

How did you come to conclude it was defective ... never said how they ripped or how bad the rip was