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MaryJanine · 70-79, F
I just ordered a delivery. I got the wrong cheese, no milk, two T.P. when I asked for one, and the wrong pasta sauce. This store delivers, but the time before last, the driver dropped the order on the front porch and took off. I had to struggle to the fourth floor alone. No help.
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SW-User
@MaryJanine It sounds like you got someone else's order...
MaryJanine · 70-79, F
@SW-User No. The day of delivery, the store assigns a "shopper" to you, and everything is done online. But tell me how I can order 6 Prego and delivered 6 Ragu? There is a difference.

SW-User
@MaryJanine You should tell a manager or customer service what happened to you.
MaryJanine · 70-79, F
MaryJanine · 70-79, F
@SW-User My store deals through Instacart. I've talked to them before. I have a 10.00 credit on my next order and I got a $44.27 refund on what I paid last.
MaryJanine · 70-79, F
I moved to Oak Park in February 2020. I chose Jewel-Osco for delivery. The girl couldn't find me. She was hunting for me in Villa Park and arrived four hours later than she was due. I chose a second person from their delivery much earlier. This one was worse - he said he wasn't allowed to come into the building. He dropped my order in the lobby and took off. Thank God a person from the back room helped me upstairs. I switched to Pete's/Instacart at that point. At least they give you a two-hour window for delivery and make it on time.