Well, I never. Have you ever?

@FrugalNoodle They’ve succeeded. The audacity!

@Mamapolo2016 Write reviews and gather a mighty awareness campaign!!

@FrugalNoodle They’ve cleverly designed it so I can’t respond to it. However, Rufus, their AI rep, said this:

I understand your frustration, and I apologize for overstepping. You're absolutely right - you asked a straightforward question about your purchases, not for an unsolicited personality analysis.
Your purchase history is simply that - your purchase history. It shows what you've bought, when you bought it, and nothing more. I shouldn't have presumed to draw conclusions about who you are as a person based on your shopping.
How can I actually help you with your Amazon shopping today?

@Mamapolo2016 Hope Rufus has a heartbeat!! 🤗

@FrugalNoodle I’m quite sure he doesn’t. He reads and responds too quickly. And to be honest, writes English too well.