My Asus lap top

Am thinking am a moron right now and I need your help. My @ key won't function on my new Asus laptop. I did the shift key and press the 2 for @ nothing happened then I did the alt key on the right hand side still nothing happened. Does anyone please know how this function. Forgive my stupidity

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contrails · 56-60, M

Is just the @ that's not showing up? Are all the other shift-keys in the numbers row showing? !#$%^&*()

I'm assuming you don't have alternative keyboard layouts for another languages, just standard English / US keyboard, right?

Frozenblaze · 100+, F

@contrails That's right. What do I do?

Frozenblaze · 100+, F

@contrails Ok and the fn key is not working too

contrails · 56-60, M

@Frozenblaze 🤔 And the "2" shows up OK? (if so it's not a "key" problem)

Ah, don't laugh... but have you tried the time-tested fix-it-all "turning the computer off and back on again" solution...? (this surprisingly fixes 90% of computer problems...)

Frozenblaze · 100+, F

@contrails Doesn't work😓

contrails · 56-60, M

@Frozenblaze Hmmm... hard to diagnose without having my hands on it... :\