Has anyone had a bad experience with a new fridge?
For example where the delivery person does not even bother to explain to the person. 48 hours later . Finding out that the fridge has no power.
46-50, M
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ArishMell · 70-79, M
Unless the delivery driver is directly employed by the retailer so might understand the products, why would you expect him to instruct the customer how to use the appliance? Which has presumably come with a manual anyway?
If the appliance did not work because it was genuinely faulty, that is a different matter and should be covered by the guarantee.
If the appliance did not work because it was genuinely faulty, that is a different matter and should be covered by the guarantee.