Anxious
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Being kind gets a lot easier when you realize most people aren’t trying to be mean

they’re stressed, scared, tired, or just dealing with stuff they don’t know how to handle. What looks like a flaw in them is usually just what’s going on underneath.

The more you understand this, the less you judge and the more you respond with patience and boundaries instead of anger. Compassion does not excuse harm, but it helps you see the human being behind the mistake.

We all carry something. A little more understanding can change more than we realize.
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DearAmbellina2113 · 41-45, F
Yep. I work at a call center and my coworkers call me "the therapist" because most of the calls I take start off angry and frustrated, but I speak calmly, reassure them that their problem is not as serious as it feels, and usually they calm down by the end of the call. I get a lot of great reviews from callers who take the survey at the end of the call, and I was even featured in the work newsletter. Kindness does matter and it does change people.
justanotherone · 51-55, M
@DearAmbellina2113 I have a lot of problems right now. Can I talk to you?
Please...