I Love Apple Products
I do but... I love the way the company does business and treats customers even MORE than I love their products.
It started when I purchased a used macbook for my Daughter - something went wrong with it out of warranty - I took it in and they fixed it, no charge. Another large company never treated me this well. So I purchased one for myself only - it never broke it just worked and worked and worked until it was so old it was no longer supported. Meanwhile I purchased an iPad and multiple iPods and a mac desktop and another couple of MacBooks and a couple of iPhones and my phone gave me fits over the weekend - and today out of warranty they replaced it - for $99 which is what apple care would have cost if it was available for another year - and they gave me a brand new phone even though mine was at least three years old. Do I love their products? Yes they are the only computers and tablets and phones I will ever purchase but the reason why is how they run their business and how they treat their customers and NO one else comes close this
It started when I purchased a used macbook for my Daughter - something went wrong with it out of warranty - I took it in and they fixed it, no charge. Another large company never treated me this well. So I purchased one for myself only - it never broke it just worked and worked and worked until it was so old it was no longer supported. Meanwhile I purchased an iPad and multiple iPods and a mac desktop and another couple of MacBooks and a couple of iPhones and my phone gave me fits over the weekend - and today out of warranty they replaced it - for $99 which is what apple care would have cost if it was available for another year - and they gave me a brand new phone even though mine was at least three years old. Do I love their products? Yes they are the only computers and tablets and phones I will ever purchase but the reason why is how they run their business and how they treat their customers and NO one else comes close this
61-69, M
