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The struggle is real

A 911 operator has been fired when it was confirmed she had hung up on thousands of people because she didn’t feel like talking to them.

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samueltyler2 · 80-89, M

Good that the operator was fired! I ran an emergency call center, we tracked the work of our staff carefully, anyone doing that would be subject to immediate termination.

Mamapolo2016 · F

@samueltyler2 I would hope so. As is usual, when an employee is permitted poor performance over time, a poorly-performing management is probably just up the stairs.

ChipmunkErnie · 70-79, M

It's a shame she was ONLY fined.

Mamapolo2016 · F

@ChipmunkErnie Agreed. A lot of people call 911 because they are in urgent need of help.

bijouxbroussard · F

@ChipmunkErnie I thought that, too. I wonder how much injury and loss of life she contributed to by not doing her job ? 😳

SW-User

That's sad, they should have a better hiring system for that, but still there'll be cracks people can squeeze through and not be fulfilling their duties. :(

Mamapolo2016 · F

@SW-User It’s very sad. These services must have ways to monitor short call time, etc. Did nobody ever call to complain?

Carlam · 70-79, F

It's heartbreaking to hear about situations where the system fails those in need. It's crucial that emergency services maintain the highest standards of care and professionalism.

SW-User

Excellent. Hopefully they get someone that will do the job they're paid to do.

Justmeraeagain · 56-60, F

I wonder how she got that job?

Mamapolo2016 · F

@Justmeraeagain And how did she keep it long enough to hang up on “1000’s of people.”

Justmeraeagain · 56-60, F

@Mamapolo2016 truth

bookerdana · M

I think IF she felt that way she should not come into work..responsibilities go beyond your feelings

ImperialAerosolKidFromEP · 51-55, M

And I get irritated by this guy at work who just tries to get rid of you when you only need a few minutes of his time...
I guess she can count herself lucky that it wasn't me who was... inconvenienced by her

Mamapolo2016 · F

@ImperialAerosolKidFromEP Yes. If I were still alive after her neglect, I’d HAVE to ask for a manager.

bijouxbroussard · F

Wonder what made her apply for that particular job ? 🤨

SW-User

@bijouxbroussard 💴💵💶💷💰🏧💸💲

bijouxbroussard · F

@SW-User There are less stressful operator positions.

Mamapolo2016 · F

@bijouxbroussard Hard to comprehend.

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