It's amazing how often you can ask someone to write a formal letter about their complaint, and it just never happens

But I need them to do that step in order to take it to the next level.

This has occured so many times now. Are people afraid to sign their names to their complaint?

I'm so supportive and I want them to do it, but they just don't.

(Not in reference to just one person, it's several).

Would it work better if I made a form for them to fill out?

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CountScrofula · 41-45, M

It's a lot more comfortable to complain than it is to actually do something about it.

caccoon · 36-40

@CountScrofula I was hoping you'd weigh in 💙

I do understand the discomfort and I want to urge them along in a non-pushy way. Their complaints are totally legitimate but I need their backing to make my case strong 😣

CountScrofula · 41-45, M

@caccoon Do you know what they're concerned about?

CountScrofula · 41-45, M

@caccoon Like in terms of putting their name to a complaint

caccoon · 36-40

@CountScrofula I don't know, I'm just guessing that might be a reason as I know for me, it has been uncomfortable.

caccoon · 36-40

@CountScrofula but mostly I think it's just that it gets away from them, and then I have to keep dealing with it and them being upset (they're lovely about it, but I want to solve the issue as it is real)