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Could this be a Negligence case?

My sister has had neuropathy in her feet from unstable diabetes for a year now. It has progressed every month, to the point she can barely walk. :( Her last diabetes doctor essentially said 'You know what diabetes can do.' and that was It. For years she didn't find a plan /way to help assist to lower my sister's sugars- they are very insulin sensitive, so she could barely ever take much insulin. Her sugars unfortunately therefore, remained high, year after year. And last year before her last appt. with her, she said' I don't know' (about how to treat sugars and also neuropathy) and basically then hung up on her. As a specialist,would one not try to Find out then? Any answer or any plan? My sister feels her brushing her off was negligence and she did get worse , from not being treated.

This also occurred with a nerve specialist, who only mentioned a vitamin she could take for neuropathy , then just advised my sister talk to Her PCP for a med for nerve pain. She felt yet Again pushed off- there were multiple treatments out there for neuropathy, and she was not informed of any. And now it is worse , and could be permanent. What are your thoughts? She is at her wit's end, getting no help and having to research treatment on her own.
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Heartlander · 80-89, M
I think there's more to diabetes than sugar and/or carb consumption. It may be beneficial to do a hemoglobin check through the day for a while and see if there is a clue about whether daily lifestyle routines affect glucose levels. There are continuous glucose monitoring systems available now to help you see how the glucose level changes through the day. Other physical issues, like cardio-circulation issues can complicate diabetes, especially artery occlusions. Also liver issues. A detailed look-see of how glucose leels go up and down through the day may help isolate potential problems.
Coralmist · 41-45, F
@Heartlander I like these ideas ty friend 🌹 I will share them with her. Here I am referring mainly to how the neuropathy got worse in a year, due to inaction as well... If neuropathy is not treated it can become worse and permanent. They gave no options like surgery that may be vital, and can only be done if it's at a certain stage. I think it may be hard to pursue but I see her view, that as a patient she did not have neuropathic aid or care.
Heartlander · 80-89, M
@Coralmist there may be more than diabetes involved. WebMD and Mayo Clinic give some hints about what else may be going on. But even that isn’t comprehensive.
@Heartlander Exactly, my diabetes was triggered by anticoagulant created anemia, which all of my current braindead doctors and specialists refuse to acknowledge.