Hi everyone my wifi isn't working
So says Xfinity. Yes I'm on the wifi not the phone network. Oh and my TV is showing a system refresh in progress to fix this. After pulling my hair out, see below. Also the Xfinity app won't launch because it says it doesn't have an internet connection from this very phone Lol.
Being old school and growing up watching and working on and with all this technology development I want to tell all those who were born into it that you may not see it but things are actually going from bad to worse.
So just to share results the refresh is done so the TV says. That's what started this. Black TV Screen. Checking the app. Yup it works.
When they tell you to refer to the non working app to report a problem guess who has a real problem. No it's not you.
I got this fixed logging on to their website with my non working wifi, according to them, and confusing the AI app into hysteria until it send me another page with system reset options.
COMCAST. Worst customer support methods of any company.
Being old school and growing up watching and working on and with all this technology development I want to tell all those who were born into it that you may not see it but things are actually going from bad to worse.
So just to share results the refresh is done so the TV says. That's what started this. Black TV Screen. Checking the app. Yup it works.
When they tell you to refer to the non working app to report a problem guess who has a real problem. No it's not you.
I got this fixed logging on to their website with my non working wifi, according to them, and confusing the AI app into hysteria until it send me another page with system reset options.
COMCAST. Worst customer support methods of any company.
