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I made a complaint to Amazon….

…about a missing parcel.
They told me to send photographic evidence.

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ArishMell · 70-79, M
I wonder how well these companies compare with regular ones, and with the couriers like DPD, for customer service?

They are all noted, or notorious, to differing extents for very sloppy delivery service; partly due in the UK at least of enforcing working conditions on their drivers and warehouse staff that are only just meet, or even over-step, the law.