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Emails get lost

I email a few people and one particular old friend constantly never receives them , or when I pull him up on it he says he replies and it’s me not checking spam or that I haven’t sent them . No issues with any other people . Don’t feel I can keep asking do you get my emails as it looks pathetic.
Do emails get lost constantly or is this just an excuse to not bother with friendship .
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Confined · 56-60, M Best Comment
Probably an excuse.
My mom is 80. Has thousands of unread emails. She thinks its too much work to delete garbage emails and reply to important ones.