A week later and the WiFi still won't work. I want toDIE

Dude idk, neither did the guy on the phone. We tried everything to fix it.

Hmm there's always a way.. What service do you use.. You can log into your modem tho right?

@AnukBinary: its superfone. Aha, log into the modem? Like it connects onto the laptop, and we went through all this stuff on a set up page but it still says 'no internet access' even though its connected.

@SeductiveCactus: and you've tried using your phone or another computer?

@AnukBinary: yup, two laptops and my phone. Doesn't work.

@SeductiveCactus: I'm guessing you hooked an ethernet cable directly from your computer up to your modem? The modem is the box that provides the Wi-Fi