You can't beat my meat!
Well....if you talk real nicely to me you can...or even if you are a little mean...but I digress
My granddaughter and bonus grandson are here visiting. My daughter (note my priority on who is visiting) called before they left to come here and said can you pick up various grocery items, I will give you a list.
This is fine, however I know, in-spite of assurances and being told to "save the receipt", I will not ever see that cash again. It's OK though, at least she is going to cook.
One of the things that she wanted was some sliced beef because she wanted to make Carne Asada tacos. She had invited a whole bunch of local friends for the meal (great....I am feeding non family members, some of whom I do not even know) so she wanted poundage. Being the cheapskate that I am, I bought 4 (count-em 4) tip roasts to slice myself.
I picked them all up at the airport and had done an online order for the groceries and picked them up prior to picking them up. I have a 12v fridge/freezer for the truck, so no problem with cold groceries. We got home and my daughter said, let me take the slicer and beef and I will slice it up. They are staying a few doors down in a rental for the first of the two week visit and the second with us. This is good because all the friends are gone after the first four days...and they won't be at my house.
In any case, she sliced the meat on Friday and put it in the fridge at the rental house. On Saturday morning I got a call pretty early saying, "Dad, this meat is bad. It smells like someone farted." "Are you sure? Are you sure it isn't something else? How close is the garbage can to the fridge? There was blood in the packaging and it is pretty warm, could that be the source?" "No Dad. It has to be the meat."
So, believing her, I call the store that I had ordered the meat from, explained the situation and was given an apology and a refund of my $124. Great. Nice to deal with. Knew I was 3 hours from the town the airport was in and understood. I will go there again without a doubt.
Now her plans for the Carne are messed up and she is panicking because here friends are coming. "Ok...I have several nice chuck roasts in the freezer...they have bones and are frozen bricks, but it is good meat and you can use them." She comes over and gets them.
About an hour later I get another call, "Dad, can you come over here and smell this meat?" What???? "I know there is nothing wrong with the chuck roasts" I walk down the road and go in and the chuck roasts are still in the vacuum packaging on the counter frozen solid. "No Dad, the meat we sliced last night." "I thought you threw that out?" "No and now it doesn't seem to smell" I open the fridge, lift the cellophane and smell the meat. Everyone is watching me. I take a little piece of raw sirloin and pop it in my mouth and eat it. "There is nothing wrong with this beef." Of course my grandkids are both saying "EWWWWW" in unison having never had the pleasure of a good cannibal sandwich.
My daughter says, "I don't understand why it smelled before and not now." My daughter is not dumb, not stupid, but geez...this is like out of character panic based confusion. We did not raise her this way. "Where is the garbage." "Oh, we took that out."
The smell was definitely coming from the garbage can next to the fridge and went away when they took the bloody garbage out.
Now I have a dilemma. I got a refund from a reputable place for meat that was not actually bad....(it was quite good in fact and the Carne that night was excellent).
I sat down and called the store and explained the situation. "I called this morning early and you gave me a refund for meat we thought was bad." "Yes sir, sorry about that, what can we do for you now?" "Well, it is my turn to apologize, there was actually nothing wrong with the meat. In fact we are going to cook supper with it in a short while and I want you to reverse the refund."
The young fellow on the phone sounded surprised when all he said was, "really?" "Yes, I need to pay for the meat, there was nothing wrong with it." "I have to get my boss" he replied. Now this is a chain store, so the boss is not the owner or any such, but when he got on the phone I explained the situation to him and how we had made a mistake and how I appreciated them giving us the refund, but I needed to pay for the meat since it was not actually bad."
"We don't have a procedure for that. I am not sure how to ring it up. Thanks for being honest, but I am not sure what to do and we have already done our daily spoilage accounting and it is in there. Just accept it as our gift for being a good honest customer." I replied, "I appreciate that, but this is $124 worth of meat. It doesn't feel right."
"Just keep shopping with us." he said.
I guess it was a good real life lesson for my grandkids and $124 I don't have to fret over not being reimbursed for from my daughter.
My granddaughter and bonus grandson are here visiting. My daughter (note my priority on who is visiting) called before they left to come here and said can you pick up various grocery items, I will give you a list.
This is fine, however I know, in-spite of assurances and being told to "save the receipt", I will not ever see that cash again. It's OK though, at least she is going to cook.
One of the things that she wanted was some sliced beef because she wanted to make Carne Asada tacos. She had invited a whole bunch of local friends for the meal (great....I am feeding non family members, some of whom I do not even know) so she wanted poundage. Being the cheapskate that I am, I bought 4 (count-em 4) tip roasts to slice myself.
I picked them all up at the airport and had done an online order for the groceries and picked them up prior to picking them up. I have a 12v fridge/freezer for the truck, so no problem with cold groceries. We got home and my daughter said, let me take the slicer and beef and I will slice it up. They are staying a few doors down in a rental for the first of the two week visit and the second with us. This is good because all the friends are gone after the first four days...and they won't be at my house.
In any case, she sliced the meat on Friday and put it in the fridge at the rental house. On Saturday morning I got a call pretty early saying, "Dad, this meat is bad. It smells like someone farted." "Are you sure? Are you sure it isn't something else? How close is the garbage can to the fridge? There was blood in the packaging and it is pretty warm, could that be the source?" "No Dad. It has to be the meat."
So, believing her, I call the store that I had ordered the meat from, explained the situation and was given an apology and a refund of my $124. Great. Nice to deal with. Knew I was 3 hours from the town the airport was in and understood. I will go there again without a doubt.
Now her plans for the Carne are messed up and she is panicking because here friends are coming. "Ok...I have several nice chuck roasts in the freezer...they have bones and are frozen bricks, but it is good meat and you can use them." She comes over and gets them.
About an hour later I get another call, "Dad, can you come over here and smell this meat?" What???? "I know there is nothing wrong with the chuck roasts" I walk down the road and go in and the chuck roasts are still in the vacuum packaging on the counter frozen solid. "No Dad, the meat we sliced last night." "I thought you threw that out?" "No and now it doesn't seem to smell" I open the fridge, lift the cellophane and smell the meat. Everyone is watching me. I take a little piece of raw sirloin and pop it in my mouth and eat it. "There is nothing wrong with this beef." Of course my grandkids are both saying "EWWWWW" in unison having never had the pleasure of a good cannibal sandwich.
My daughter says, "I don't understand why it smelled before and not now." My daughter is not dumb, not stupid, but geez...this is like out of character panic based confusion. We did not raise her this way. "Where is the garbage." "Oh, we took that out."
The smell was definitely coming from the garbage can next to the fridge and went away when they took the bloody garbage out.
Now I have a dilemma. I got a refund from a reputable place for meat that was not actually bad....(it was quite good in fact and the Carne that night was excellent).
I sat down and called the store and explained the situation. "I called this morning early and you gave me a refund for meat we thought was bad." "Yes sir, sorry about that, what can we do for you now?" "Well, it is my turn to apologize, there was actually nothing wrong with the meat. In fact we are going to cook supper with it in a short while and I want you to reverse the refund."
The young fellow on the phone sounded surprised when all he said was, "really?" "Yes, I need to pay for the meat, there was nothing wrong with it." "I have to get my boss" he replied. Now this is a chain store, so the boss is not the owner or any such, but when he got on the phone I explained the situation to him and how we had made a mistake and how I appreciated them giving us the refund, but I needed to pay for the meat since it was not actually bad."
"We don't have a procedure for that. I am not sure how to ring it up. Thanks for being honest, but I am not sure what to do and we have already done our daily spoilage accounting and it is in there. Just accept it as our gift for being a good honest customer." I replied, "I appreciate that, but this is $124 worth of meat. It doesn't feel right."
"Just keep shopping with us." he said.
I guess it was a good real life lesson for my grandkids and $124 I don't have to fret over not being reimbursed for from my daughter.