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icedsky · 51-55, M
Put the phone on speaker. Bring up the app and you should be able to still sign the children out and keep the phone call going at the same time.
@icedsky That could cause issues with confidentiality unless she was to use a headset or Bluetooth device to answer the calls - then she may not properly hear responses on the radio because of having only one ear on that.
OpalFlower · 31-35, F
@HootyTheNightOwl Yup so it is a major issue until we have more staff members to help us. I feel like one phone should be used to sign out children where one person is in control of that....another phone is used to talk to parents someone else can be in control of that. Someone else can be in the front to answer parents questions....and security does the walkie talkie. But it seems like they have me doing all of these task up front of the aftercare program. Mind you the children have to be clocked out on app during the scheduled pick up time... anything before scheduled pick up time will be a early pick up anything after 6:00pm is late. So if I am on the phone with one parent...and another parent come to me in person asking for their child....I radio them the child...then I have to pause the phone call with parent to sign out the child that is currently going home is a lot especially if I have to pause the phone call so much to radio children is going home....
@OpalFlower Does the app [big]have[/big] to be on a phone??? There's no way that it could be placed onto a tablet???

I'm sure that the staff would appreciate the separation between devices and the bigger screen that the tablet will bring you to work in.

GerOttman · 61-69, M
The phrase, "Hold please!" comes to mind.

 
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