Job Dilemma
Story of Job Dilemma 1:
So I work in a aftercare program. We are short in staff....So I have to be in the front radioing students that is going home....While the children is going home. I have to sign them out on a app. In addition, the same phone I use to sign the children out through a app is also the same phone I use to answer phone calls from parents. My job policy is that if a child is picked up passed 6:00pm that would be considered a late pick up and if they receive more of these then the child will be removed from program. So when parents hold long conversations over the phone with me like at 5:55pm about a incident about their child.... I still have children on the app signed in....while another parent is asking for their child that I have to radio is going home. So the issue with my job is that you have parents calling the same phone I am using that I have to sign the kids out on within a app. At times I have to explain to parents that I have to sign children out through the app with the same phone I am talking to them on and we would have to continue the conversation another time. I feel like we need a security, we need another method of signing the children out where it doesn't consist of using the same phone I answer phone calls from.
So I work in a aftercare program. We are short in staff....So I have to be in the front radioing students that is going home....While the children is going home. I have to sign them out on a app. In addition, the same phone I use to sign the children out through a app is also the same phone I use to answer phone calls from parents. My job policy is that if a child is picked up passed 6:00pm that would be considered a late pick up and if they receive more of these then the child will be removed from program. So when parents hold long conversations over the phone with me like at 5:55pm about a incident about their child.... I still have children on the app signed in....while another parent is asking for their child that I have to radio is going home. So the issue with my job is that you have parents calling the same phone I am using that I have to sign the kids out on within a app. At times I have to explain to parents that I have to sign children out through the app with the same phone I am talking to them on and we would have to continue the conversation another time. I feel like we need a security, we need another method of signing the children out where it doesn't consist of using the same phone I answer phone calls from.