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Supermarket self-checkouts. Good, bad, indifferent, nightmare ?

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ArishMell · 70-79, M
I won't use them.

I prefer at least some personal service and don't want to help put people out of work.

Though to be honest I don't like supermarkets full-stop, very much due to of their policies over the years to remove as much choice as possible, to "hollow out" town-centres, and to wipe out not only local independent shops, but also local independent suppliers (farmers, bakers, etc.).

Though the franchise chains (Central, etc) are becoming as bad with the last policy, the head offices of some ordering local branches to stop selling anything made locally or regionally.

Anyway the supermarkets are now being threatened by the onslaught of companies like Amazon.

......

One British supermarket company, Booths, is removing its self-service tills. They have very many customers who prefer to be served by human beings not machines, and it also helps meet a widespread reversion from bank cards to cash, at least for everyday and low-value shopping.
Nimbus · M
@ArishMell Great answer.
I never considered Amazon as a thtreat to them until now.
ArishMell · 70-79, M
@Nimbus Thankyou!

It, and Internet shopping generally, has certainly made the supermarkets think.

How much of a threat it really will be to them is hard to tell, because so far at least Amazon is not primarily a food retailer, and most shoppers like to see the food before buying.

The main supermarkets do now have delivery services summed up by slogans like "Click & Collect" and "Freshly clicked"; but these are delivering from their local supermarkets.

Probably, Amazon and e-Bay are more dangerous to non-food retailers, even the specialists supplying specific leisure and hobby requisites.