Amazing how a (well known, established) company will receive your money with no problem, but...

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Amazing how a (well known, established) company will receive your money with no problem, but when it comes to a return, it's a hassle...

I ordered shoes online around black Friday. They did not fit so I went online to try and return them. I pull up the online returns page, type in the order number, and only two out of the 4 shoes that I ordered are coming up to be able to return. I...

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Jurnee · 26-30, F

Oh no you need to call them back and speak to a supervisor.

iamnikki · 31-35, F

@Jurnee I called customer service. I'm sure the in-store folk aren't gonna help. They usually tell you to call customer service regarding online inquiries. At this point, I think I'd rather make the stupid long drive

deadgerbil · 26-30, M

Even well known companies only see you as a dollar sign. They don't care

Royricky09

Lol.... Welcome to online shopping.
I never shop online for such things...

iamnikki · 31-35, F

@Royricky09 this is the first problem I've had with a return. Been ordering things online for years

scrood · 31-35

You're not going to get your money back - store credit only sorry

SW-User

i can sense your distress, and i don't blame you. i'd be mad too

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