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My New Pet Peeve

calling a business number and your complaint doesn't fit any of the number prompts. try getting a live human being on the phone.

I called a doctor's office and there was no billing prompt. Imagine that.
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Heartlander · 80-89, M
Haaaa, imagine that :)

Just a few days ago I had to call Walmart Pharmacy because the weather prohibited me from picking up a prescription and I was within a day of the "must be picked up by" date. So I wanted to make sure that they would hold it for pickup a few days longer. There was no selection in their menu that met my need, and every time I tried the something else the voice just sent me back to the beginning greeting, the "Thank you for calling ... " message and again having to listen to the same list of select options.

On about the 3rd go round, as I was trying to figure how to break out from that loop; and there must have been an auto-capture in their system that detected my heavy breathing and frustration. A real person picked up!
akindheart · 61-69, F
@Heartlander well they transfer me when they hearing me swearing or yelling