My New Pet Peeve

calling a business number and your complaint doesn't fit any of the number prompts. try getting a live human being on the phone.

I called a doctor's office and there was no billing prompt. Imagine that.

This page is a permanent link to the reply below and its nested replies. See all post replies »

heavyone2 · 61-69, M

With the A.I. coming into play... wonder what is ahead for all of it? I hate calling the numbers also , only to get the runaround then cut off.....grr.

akindheart · 61-69, F

@heavyone2 yesterday i called medicare. but who i needed was medicare coordination of benefits but REALLY needed BCRC which has NO direct line. figure that one out.

heavyone2 · 61-69, M

@akindheart It's only getting harder and harder to talk to a live person and they want you to just go away and be satisified with what they give you... not what is owed to you. I tell anyone "remember, it's YOUR money that is paid into the system... retrieve it".. before it's taken away.

akindheart · 61-69, F

@heavyone2 very true.