Why do some companies don't reply to the poor online reviews and improve their customer service?
31-35, M
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Picklebobble2 · 56-60, M
Most reviews are probably written by someone at the company themselves.
The more positive hoping to drum up more business in a free for all world where they're in competition with other businesses.
Negative posts might well be edited to make it look worse for the poster than the company
The more positive hoping to drum up more business in a free for all world where they're in competition with other businesses.
Negative posts might well be edited to make it look worse for the poster than the company