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Swiss Hotel Posts Rules for Indian Guests Only and the Internet Has Thoughts
A photograph of a hotel notice in Gstaad, Switzerland, has gone viral after Indian businessman Harsh Goenka shared it on X. The document was addressed specifically to Indian guests of Hotel Arc-en-ciel and covered two things: buffet conduct and noise.
On food, the hotel stated that breakfast buffet items must be eaten in the restaurant and cannot be taken out. Guests wanting a packed meal could order one separately at extra cost. The notice also asked guests to use the utensils provided, not handle food by hands, out of consideration for other diners.
For lunch and dinner, sharing one dish between two or more people would carry a surcharge of five Swiss francs per additional person, plus one franc for drinks. The hotel also asked Indian guests to keep noise down in hallways and on balconies, citing its international guest mix.
Goenka called the notice a clear case of nationality-based discrimination. Many online agreed, arguing that targeting one group with a separate set of rules is discriminatory regardless of the intent
Some Indian commenters took a different view, acknowledging that poor behaviour by a few travellers can reflect badly on all, while still arguing that hotels should enforce rules across the board rather than single out one nationality.
Hotel Arc-en-ciel has not commented publicly.
A photograph of a hotel notice in Gstaad, Switzerland, has gone viral after Indian businessman Harsh Goenka shared it on X. The document was addressed specifically to Indian guests of Hotel Arc-en-ciel and covered two things: buffet conduct and noise.
On food, the hotel stated that breakfast buffet items must be eaten in the restaurant and cannot be taken out. Guests wanting a packed meal could order one separately at extra cost. The notice also asked guests to use the utensils provided, not handle food by hands, out of consideration for other diners.
For lunch and dinner, sharing one dish between two or more people would carry a surcharge of five Swiss francs per additional person, plus one franc for drinks. The hotel also asked Indian guests to keep noise down in hallways and on balconies, citing its international guest mix.
Goenka called the notice a clear case of nationality-based discrimination. Many online agreed, arguing that targeting one group with a separate set of rules is discriminatory regardless of the intent
Some Indian commenters took a different view, acknowledging that poor behaviour by a few travellers can reflect badly on all, while still arguing that hotels should enforce rules across the board rather than single out one nationality.
Hotel Arc-en-ciel has not commented publicly.

