I have a call center work from home job, but there are take backs. I work as a technical support representative, and even though the pay is way better than I had been getting, and there are health benefits, I’m not sure it’s worth the sacrifice of most of my time (barely any time to myself and I don’t get weekends off, so my friends never see me), or being yelled at by customers if I’m unable to fix their problems.
Mondays and Thursdays in particular are the worst for me because for some reason the customers are grouchier on these days, and one even succeeded in making me cry when the call was over. My self esteem has taken a hard hit, and I don’t know how much longer I can take this call center bull crap. Call centers are the most common of work from home jobs, and though working at home is ideal and popular, I would much rather prefer a chat job or face to face customer service over a call center.
When a customer calls over the phone, they are sometimes nasty because they know they can get away with it. They don’t have to see your face or talk to you ever again after that call, so they say what ever is on their mind just to get what they want. I’m so tired of it, but now it feels like I’m stuck, because call center jobs are so easy to get, and chat isn’t. I took the job thinking it was chat, and it wasn’t. I left my fast good job of 13 years because I felt stuck there too, and now I still feel stuck. When will this ever end?