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How do you cancel an order on amazon?

I want to cancel an item BEFORE it ships to my house. I no longer need it.
I don't see the option under 'orders'.

I see the item, but do not see the option to cancel...

Yes i've already googled it...
SW-User
If it’s coming from an independent seller and not from Amazon distribution you might have to wait until it’s received and send it back. The option to cancel if available is usually right there in the order status.
Tminus6453 · M
I think if you dont want it you have to wait til you get it.. then send it back
iamnikki · 31-35, F
@Tminus6453 thaks, now i can stop looking or the button that isn't there
reflectingmonkey · 51-55, M
i've never ordered anything online, booked tons of hotels and plane tickets but never actually ordered something but this seems pretty strait forward https://www.amazon.ca/gp/help/customer/display.html?nodeId=201976060
iamnikki · 31-35, F
@reflectingmonkey I'm not stupid, the button [b]is not there[/b] , hence the question
reflectingmonkey · 51-55, M
@iamnikki like i said, I HAVE NEVER DONE THIS BEFORE, if the link is not useful, dont use. Jeez, take it down a notch, what the hell ?
itsok · 31-35, F
Are you sure the item hasn’t shipped yet? I pulled up my orders.
[image deleted]
The item I ordered today can still be canceled, and the item I ordered yesterday has the option taken away, and says it has been shipped.
iamnikki · 31-35, F
@itsok I ordered a day or so ago. it hasn't shipped...but it's okay. I'll wait, and return the item without opening it
itsok · 31-35, F
ugh, that’s frustrating @iamnikki
BalmyNites · F
When did you place the order? There’s no need to wait until it actually gets delivered, with Amazon you have the option to give them a call once the order has dispatched - & they can recall it, hence it will never arrive at your home
for mine, I see a list of orders, any open ones have a yellow 'track shipment' button, and about 3 down a grey 'request cancellation' button.
butterfly1013 · 26-30, F
I think you will have to reach out to the seller and they cancel it. I'm not exactly sure as I've never had to cancel an order there.
Sicarium · 46-50, M
If you dig into the specific order details, there's an option to cancel.
iamnikki · 31-35, F
@Sicarium all i see is the options to:
buy again,
track package
return/replace
contact seller
productt review...
Sicarium · 46-50, M
@iamnikki Probably under return/replace. Don't have any outstanding orders, so can't check for directions. But I've done it before.
dale74 · M
Just go online and cancel it you can do it from the phone app or from a computer it's easy to do
dale74 · M
If you send it back just because you decided you didn't want it they may charge you shipping

 
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