Why are there so few remote chat employment jobs?
Seriously. There are so many people who would benefit from this. I feel less stressed when I don't have to hear someone screaming at me over the phone when all I'm trying to do is help them. I work in Technical Support, and I hate talking on the phone, especially when it involves an angry customer. My ideal job is where I don't have to talk on the phone at all, and I can just breath. This job leaves me feeling like the wind is being sucked out of me, and my mind is fried at the end of the night. Sometimes I get stuck on a call an hour after my shift is supposed to end. I hate it with a passion, and yet, I need the job because I've got stuff on autopay that are important. I can't just let go of them. I don't play with my money, or the lives of my animals who depend on it. On top of that, there are things I need that I can't let go of either. So...I keep working this miserable job. Every time I have a moment, I'm searching. I'm also taking an online class in hopes of getting a certificate in something that might just give me a job at the end. Of course, it's not a job I ever saw myself doing, but at least I'll feel like I'm actually helping people behind the scenes and serving a purpose.
Underneath it all, I can't take it anymore. I don't know how much more I can endure the pain that is rising up inside. My tremors are still there, and I have to take anxiety meds (that don't cause side effects) to keep them under control. If I wasn't so stressed, I probably wouldn't have the tremors. Unfortunately, I'm depressed, and I'm not letting on to my Dr. about that. If he knew how depressed I was, he would prescribe me with something that would more than likely cause horrible side effects that I don't need in my life, not to mention make me reliant on the stuff (addicted). I can't risk that, and it's not natural. I'm stronger than that! The problem is, I don't know where the rabbit hole ends. For years I've been trying to dig myself out of the hole, but it keeps getting deeper. Part of me just wants to say forget it all, because I'm never going to be happy if I'm always chasing a way to the "green grass." However, I'm very unhappy now. I envy, feel stuck most of the time, and can't recognize my own face in the mirror anymore because of the weight I've gained due to life woes. After watching my father die, it's hard to come back from something like that as well. I was already going down hill before that, but I think I fell further after that. My heart hurt too much.
Anyway, back to the original subject: Why are there barely any remote chat support jobs that aren't independent contracting, who hire everywhere? I mean, so many of us need these types of jobs to keep our sanity as well as our homes. They are almost stress free (the only real downside is the multiple chats you have to take at once), and I really enjoyed taking chats for 9 months until the independent contracting position I was servicing for dropped the contract for chat. It was a great program. This is why I won't do independent contracting anymore, because they can just drop without much notice, which doesn't give you much time to find something else. They did offer me the phone position back, which I said no to because there was too much stress, I wasn't getting paid enough, and there were a lot of technical issues where chat had none. The phones were always having issues, and it would leave me out of work sometimes for a week. It was unsteady pay. The place I work for now is at least steady pay, non independent contracting, and with few technical issues. It is however, high stress, and they have a lot of expectations that are hard to keep up with. They have a sort of point system, which I hate. If you call out sick, or an emergency happens, you still get penalized for it. It's unfair. And if you are normally scheduled for work when a holiday like Christmas or Thanks Giving happen...you better hope you asked for it WAYYYY ahead of time...and even then, if they don't have enough people working, or they have extra hours they have to spend...you may be S.O.L. The first time I worked Thanks Giving (because this place is 24/7) I got a total of 27 calls in one day, and it was back to back. Most of it was cable calls because people were spending time with their families and wanted to watch a movie or the parade. It was a complete nightmare. Now I've been working through COVID-19, and there are a lot of on-edge people calling in. I normally get both barrels, especially if I can't get their internet or cable working because some of them are working from home, or just plain stuck at home because of COVID.
So why can't we get into the modern times with more remote chat jobs that are actual employment opportunities? Why isn't that almost always available? How come it is so hard to find? Don't companies need more people? Why do they prefer their employees on the phones getting more stressed out by the minute? People would be so much more happier with their positions if they didn't have to hear people yelling and cussing on the other end of the line. No wonder so many hate their jobs!
Underneath it all, I can't take it anymore. I don't know how much more I can endure the pain that is rising up inside. My tremors are still there, and I have to take anxiety meds (that don't cause side effects) to keep them under control. If I wasn't so stressed, I probably wouldn't have the tremors. Unfortunately, I'm depressed, and I'm not letting on to my Dr. about that. If he knew how depressed I was, he would prescribe me with something that would more than likely cause horrible side effects that I don't need in my life, not to mention make me reliant on the stuff (addicted). I can't risk that, and it's not natural. I'm stronger than that! The problem is, I don't know where the rabbit hole ends. For years I've been trying to dig myself out of the hole, but it keeps getting deeper. Part of me just wants to say forget it all, because I'm never going to be happy if I'm always chasing a way to the "green grass." However, I'm very unhappy now. I envy, feel stuck most of the time, and can't recognize my own face in the mirror anymore because of the weight I've gained due to life woes. After watching my father die, it's hard to come back from something like that as well. I was already going down hill before that, but I think I fell further after that. My heart hurt too much.
Anyway, back to the original subject: Why are there barely any remote chat support jobs that aren't independent contracting, who hire everywhere? I mean, so many of us need these types of jobs to keep our sanity as well as our homes. They are almost stress free (the only real downside is the multiple chats you have to take at once), and I really enjoyed taking chats for 9 months until the independent contracting position I was servicing for dropped the contract for chat. It was a great program. This is why I won't do independent contracting anymore, because they can just drop without much notice, which doesn't give you much time to find something else. They did offer me the phone position back, which I said no to because there was too much stress, I wasn't getting paid enough, and there were a lot of technical issues where chat had none. The phones were always having issues, and it would leave me out of work sometimes for a week. It was unsteady pay. The place I work for now is at least steady pay, non independent contracting, and with few technical issues. It is however, high stress, and they have a lot of expectations that are hard to keep up with. They have a sort of point system, which I hate. If you call out sick, or an emergency happens, you still get penalized for it. It's unfair. And if you are normally scheduled for work when a holiday like Christmas or Thanks Giving happen...you better hope you asked for it WAYYYY ahead of time...and even then, if they don't have enough people working, or they have extra hours they have to spend...you may be S.O.L. The first time I worked Thanks Giving (because this place is 24/7) I got a total of 27 calls in one day, and it was back to back. Most of it was cable calls because people were spending time with their families and wanted to watch a movie or the parade. It was a complete nightmare. Now I've been working through COVID-19, and there are a lot of on-edge people calling in. I normally get both barrels, especially if I can't get their internet or cable working because some of them are working from home, or just plain stuck at home because of COVID.
So why can't we get into the modern times with more remote chat jobs that are actual employment opportunities? Why isn't that almost always available? How come it is so hard to find? Don't companies need more people? Why do they prefer their employees on the phones getting more stressed out by the minute? People would be so much more happier with their positions if they didn't have to hear people yelling and cussing on the other end of the line. No wonder so many hate their jobs!
41-45, F
