New client today. She snapped at me three times before 11am.

It's a good thing I absolutely understand that these people didn't ask for what's happening to them and I understand their anger. But I did think it was going to be a loooonnng day! She apologized to me and explained herself and I just said "I understand". So we were fine after that & she called the agency & told them she wants me as much as she can get me! 🥹