Ughhh I hate difficult customers.

Finished a contract and client refuses to pay for all the extras (in excess of $5k) to which she had agreed to pay by text when we discussed the changes to being with

Now I’m going to have to go through the whole process of collections, filing a suit, going to court, etc.
🤦🏻‍♀️

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DeWayfarer · 61-69, M

Serious question here. When did any text messages become a signed contract? 🤔

There's no signature. 🤷🏻‍♂️

Until there's a signed contract, you don't give them the product. Heck you likely shouldn't even consider anything solid until there's a signed contract. And that contract should have penalties for breach of contract. Which could amount to tens of thousands.

KaysHealingPath · 36-40, F

@DeWayfarer they have a written estimate, and agreed to it.
Per the attorneys they agreed to it when they asked for a start date and didn’t refute with a different rate and they gave a deposit towards it with the contract number on the memo line

Heck nothing is stopping them from saying they didn’t sign something even if they had

DeWayfarer · 61-69, M

@KaysHealingPath should have some extra clauses then. Like arbitration, cost of legal expenses and such then.

Ever seen an estimate from a major auto repair business? Good example really.

KaysHealingPath · 36-40, F

@DeWayfarer lawyer is drafting up a lien. He said once it’s in place I can take them to small claims court at least now they can’t sell/ refinance until we go to court
Even without a signed contract it’s still considered a verbal contract because there is evidence that they agreed to pay the amounts stipulated

KaysHealingPath · 36-40, F

@DeWayfarer and after the review of the initial contract, and final invoice she actually owed us 11k
So even if we lose she’s going to have to pay. Either us or a lawyer but she will have to pay someone.

It would suit her best to settle this debt.