Should I take on an extra day at work tomorrow?
I’ve been on the fence. I’ve been going through a lot in my personal life, and it doesn’t help that a lot of the customers act so crabby and miserable.
To quote and angry delivery driver we had yesterday “You killed my working spirit.”
Today I had a customer snap at me, because she was speaking low and I couldn’t hear her. I asked her to repeat herself. I asked it nicely, and didn’t think it was a big deal. She told me “if I just pay attention to her.” And went on this weird tangent about how I was rude and started throwing money at me. I walked away and my manger handled the situation. She tried to get me written up (I guess asking people to repeat themselves is just so terrible) because I told her she needed to work on her manners. My store manager had none of it and told me I would never get in trouble for someone berating me.
Maybe an hour later, I had a guy buy an orange juice. He didn’t want the receipt, but then maybe 15 minutes later he tried to return it. When people don’t want the receipt, I throw it away. We do not save them. I am also not allowed to do returns, only a manager can do that. She had stepped out to deal with a driver. He started snapping at me to just get the money out of my drawer and give it to him. Which is not something I’m allowed to do. So it turned into him screaming at me, so I again, walked away. I retrieved my manager and she couldn’t do the return because he had no receipt. So he tried to blame me for not giving him one. My manager told him to leave or she’s calling the cops because this is a place of business. He can not yell at us.
Everyone just seems so rude and miserable lately. Stacked upon issues with my health and my grandmothers passing, I sort of don’t want to go in tomorrow.
It’s an optional day for me, I was not scheduled. I just could really use the money.
I’m torn between a few extra dollars and having customers treat me like pond scum.
To quote and angry delivery driver we had yesterday “You killed my working spirit.”
Today I had a customer snap at me, because she was speaking low and I couldn’t hear her. I asked her to repeat herself. I asked it nicely, and didn’t think it was a big deal. She told me “if I just pay attention to her.” And went on this weird tangent about how I was rude and started throwing money at me. I walked away and my manger handled the situation. She tried to get me written up (I guess asking people to repeat themselves is just so terrible) because I told her she needed to work on her manners. My store manager had none of it and told me I would never get in trouble for someone berating me.
Maybe an hour later, I had a guy buy an orange juice. He didn’t want the receipt, but then maybe 15 minutes later he tried to return it. When people don’t want the receipt, I throw it away. We do not save them. I am also not allowed to do returns, only a manager can do that. She had stepped out to deal with a driver. He started snapping at me to just get the money out of my drawer and give it to him. Which is not something I’m allowed to do. So it turned into him screaming at me, so I again, walked away. I retrieved my manager and she couldn’t do the return because he had no receipt. So he tried to blame me for not giving him one. My manager told him to leave or she’s calling the cops because this is a place of business. He can not yell at us.
Everyone just seems so rude and miserable lately. Stacked upon issues with my health and my grandmothers passing, I sort of don’t want to go in tomorrow.
It’s an optional day for me, I was not scheduled. I just could really use the money.
I’m torn between a few extra dollars and having customers treat me like pond scum.
