What's the best and fastest route to getting educated as an IT Tech?

I got offered a job in IT Tech support. I would be support for different businesses and their networks. What's the fastest way to learn this so I can be prepared to help clients trouble shoot their technology in an office environment?

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HoraceGreenley · 56-60, M

I run an IT consulting form. What sort of support are you doing?

SW-User

@HoraceGreenley Hey, could you PM me? I have a couple of questions, if you're willing?

HoraceGreenley · 56-60, M

@SW-User Shoot me a PM with your questions

Dan193 · 31-35, M

@HoraceGreenley Are you hiring? I could organise your meme folders.

HoraceGreenley · 56-60, M

@Dan193 Yes. What are your skills?

Dan193 · 31-35, M

@HoraceGreenley IT related: Microsoft programs, adobe premiere pro. And I worked at a call center selling airline tickets and they used a specific program for finding the cheapest airplane tickets around the world, but I don't remember what it was called.

HoraceGreenley · 56-60, M

@Dan193 I need a shitload of Java developers

Dan193 · 31-35, M

@HoraceGreenley I know what Java's logo looks like.. xD

morrgin · F

@HoraceGreenley i need to learn things like drive mapping, group policy management, Windows 2016 active directory, Windows server

morrgin · F

@HoraceGreenley i think my sister started out sourcing for developers. She got tired of doing code and didnt have the time.