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Have you ever worked in customer service?

If so what was it like?
Picklebobble2 · 56-60, M Best Comment
You need a thick skin and a determined belief that some folk are just frustrated and you just happen to be 'company cannon-fodder' for the incoming.

Yes. It's an art to faking a smile
User41 · 36-40, M
Once I was a mechanic at JetBlue. Until I got fired for setting off the fire alarms and causing an evacuation...

Anywho. From time to time I’d have to work with customers an I hated it.
SW-User
@User41 was it an accident?
User41 · 36-40, M
Yes it was. That particular smoke detector was in our terminal. An was shown to belong to us.

But it actually belonged to port authority... 😒
faith2hope4love · 56-60, F
Part of my job is customer service...the clients that I deal with are very appreciative of the services they receive. I always go the extra mile...it is very rewarding!!🤗
TeresaRudolph71 · 51-55, F
@faith2hope4love I'm glad they appreciate you. Not everyone is so fortunate. I think it depends partly on the company you're doing customer service for, and the types of services they provide. And, of course, it helps that you're doing a good job for them. ☺
TeresaRudolph71 · 51-55, F
Yes, I have. It was very stressful. I had to take all kinds of verbal abuse every day. I got to the point where I felt sick to my stomach at the thought of having to go to work every morning, knowing what was in store for me. All too often I found myself in no-win situations, in which customers demanded something that was impossible, or that would have gotten me into trouble if I had done it for them. I was supposed to follow company policy, but I was also supposed to make the customers happy, and it was often impossible to do both of these things.
JP1119 · 36-40, M
I worked in customer service for three and a half years. It wasn't too bad, but it was pretty stressful having to be on the phone/ready to accept calls all the time.
Muskie78 · 61-69, M
Yes, for over 30 years. Most of the time it’s ok, however there are those people who can make it pure hell
Virgo94 · 26-30, F
Yes and it made me dislike people even more 😂
SW-User
@Virgo94 same
mrmoose · 70-79, M
j do now, someties it's a challenge
Shayama · FVIP
Yes. Long year's back.

 
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