Upset
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Feeling Rather Unappreciated At Work

I’ve been with this company for 7 years, and overall it’s been a great experience—especially in the early years when we had strong managers. One thing this company does is rotate managers between stores to “help out,” and while I understand the reason behind it, I don’t particularly like it. Over time, we lost both our Store Manager and our Shift Manager. The Shift Manager we had at the time was amazing, and although she was replaced by someone older with a very different personality, she eventually proved herself. She may have had her quirks, but she always showed respect, and over the 4 years we worked with her, we came to value her.

Our Store Manager position, however, kept changing. At one point, we got a manager I didn’t initially get along with—he rubbed me the wrong way from the start—but I’ll admit he highlighted areas we thought were fine but really weren’t, and he got things in order. He’s since moved to another role, and now we’ve got a new Store Manager who’s just learning the ropes, having never worked for this company before.

On top of that, we’ve had a new Shift Manager for nearly 2 months now. To put it bluntly, he hasn’t been well received. He carries himself with a sense of superiority, clearly plays favorites, and often ignores some staff while acknowledging others in the same room. The biggest issue I’ve noticed, though, is the complete lack of fairness when it comes to recognizing workers’ efforts.

There’s an award called “Profit Protection Champion,” and the same person has already won it twice. That bothers me, because I strongly believe that once someone has received recognition in a particular category, they shouldn’t be awarded it again—it’s simply unfair. With over 200 staff members, it’s not like there aren’t plenty of people doing a good job. I know I am. I rarely “toot my own horn,” but I also know when something isn’t right. Past managers clearly thought highly of my work since they gave me a contract.

The reality is, my role is heavily affected by the time of day. I work mornings, when theft attempts are less frequent, but I still catch them from time to time and always report them. This other person works afternoons and evenings, when theft is more common. That shouldn’t automatically make them more deserving—it’s the managers’ responsibility to level the playing field. Even my partner, who is a manager at another location, thinks it’s unfair that this person has been given the same award again.

When I check the logs, I can see that I’m trying my best to catch just as many thefts as they are. But when I report them, all I get is a shrug or a quick “nice.” When they report one, managers make a huge deal out of it—taking photos, publicly congratulating them, and posting about how great they are. It’s disheartening, and honestly, it makes me feel like crap.

This particular group received the award, but they made it seem like everyone relied on this one particular person—as if I’ve been useless and haven’t contributed at all. But who do they go to when someone is acting suspicious? Who do they rely on for the logs? Who do they call when security needs to be involved? Who do they depend on to check purchases? It’s certainly not just that one person, they rely on me as well. I work nearly every day (Monday-Friday)

I’m really not happy with how this is being handled. I know I’m doing my best, and I won’t let anyone diminish that—but I’ll admit, it’s been tough.
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in10RjFox · M
There’s an award called “Profit Protection Champion,” and the same person has already won it twice. That bothers me, because I strongly believe that once someone has received recognition in a particular category, they shouldn’t be awarded it again—it’s simply unfair.

It's a championship not some recognition award to be not given twice. It's like saying a player cannot win Wimbledon successively. So rather than saying it is unfair, find out why he got the award and what he did differently that other's didn't and who were the close competitors etc.

Is it just thefts for which award is given? or is there other criteria like Loss Prevention where something is sold for less than price OR did he come up with a clearance of certain items before it expires.

Find out if its just nepotism or favouritism. Gather all staff and demand an explanation.
Tananzia · 26-30, F
@in10RjFox I know what it is, and I've looked into it, it's actually still regarded as recognition either way, as a thank you for your hard work, so yes, I can say it's unfair- all companies are different, where you work by the sounds of it, Championship might not mean recognition at all- not so sure.
I did a survey with one of the managers and they themselves admitted that the recognitions need to be worked on.. I've looked over what was done and find that it's no different to what I'm doing- as said before, time of day makes it a little harder, which is why leveling the playing field makes more sense.
The description is no different than one that was given to me ages ago which proves that I wasn't unable to do my job. This Profit Protection was about stopping theft.
We have talked amongst ourselves about one of the managers and one of us actually lost the plot and had a go at them before I could say anything. Definitely no nepotism, more favoritism
in10RjFox · M
@Tananzia In that case, what you need to do is bring about a shout-out system whenever anyone stops a theft and it gets recorded on a whiteboard, which gets photographed and shared on a whatsapp group .. And no more silent recording of incidences. That way all would know who the champion would be.
Picklebobble2 · 56-60, M
I can understand your frustration.
Managers tend to pigeonhole their employees.
And the idea that they don't have their 'favourites' is often untrue.

Might be time to start looking elsewhere.
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Tananzia · 26-30, F
@jshm2 Yeah? Well I've been loyal for 7 years.
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Tananzia · 26-30, F
@jshm2 no I do get it, and I know there are people who have worked longer, that’s my point.
Also 7 years in this particular company is an eyebrow raiser, but I have certain plans a head of me where there’s no point moving as it’ll disrupt everything.
That’s unfortunate for people in the US.

 
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