As an owner of a company, do you manage your employees, or do you let them dictate how they want to do things?
So basically on this one episode of Kitchen Nightmares (US version) a server apparently got $400 in tips and from what the owners are saying to the server, "when you were hired, you were told you have to give 20% of your tips" then there's some arguing, that the bus boy hasn't even ever seen 15% from her. Then apparently one night the server made $400 and only gave the bus boy $40.
So after all this arguing Ramsay says to the owners, "the problem with that server is that you've left yourselves open because of the lack of direction that's been shown to the team, and the fact that she's a good waitress, she's got you over a barrel. She's got the reins. You gotta take control. You can't be beholden to one member of staff."
At my job, some employees don't want to do a job that would require some standing. They would rather sit all day long. But, they're not being asked to stand all day long either. What the company wants to do, is make things more efficient so that jobs get built consistently, and within a timely manner. Some of the employees that have been there for 20-30 years and who have a language barrier, have no inclination to want to do this.
But, the employer won't let them go because of it. So aren't these employees putting the employer over a barrel? To me it sounds like my employer is being beholden to a few members of staff. What do you think?
So after all this arguing Ramsay says to the owners, "the problem with that server is that you've left yourselves open because of the lack of direction that's been shown to the team, and the fact that she's a good waitress, she's got you over a barrel. She's got the reins. You gotta take control. You can't be beholden to one member of staff."
At my job, some employees don't want to do a job that would require some standing. They would rather sit all day long. But, they're not being asked to stand all day long either. What the company wants to do, is make things more efficient so that jobs get built consistently, and within a timely manner. Some of the employees that have been there for 20-30 years and who have a language barrier, have no inclination to want to do this.
But, the employer won't let them go because of it. So aren't these employees putting the employer over a barrel? To me it sounds like my employer is being beholden to a few members of staff. What do you think?



