If u received something you ordered from a small business

Nope. It’s their job to pack it securely for shipping. If it’s a because that the shipping company is at fault, then it’s dealt with differently through insurance but that is most often still on the company to deal with, not the customer.

I’m too socially awkward to do anything about it
I’ll just order another one as long is it’s not like $100s of dollars

I have a handful of gifts I’ve gotten for people online that ended up not being the thing I wanted and I just pretend they don’t exist😅

depends on how broken and how much it costs. If I can fix it then it's whatever but if I spent a lot of money and i cant fix it I'd send pics and tell them and maybe they'll send me a new one

Idk. I'd feel tempted just to order another one. I might bring it to their attention but I wouldn't insist on getting a refund

Send it back. Small business is not an excuse for poor service

Depends on the price and quality of the thing.

I'd keep it and order another one.

Send it back.

If it costs too much to return and it's not an expensive item, I'd let it slide.
But if it is a very costly item, I return. I'm not a charity for small business development.🤷

Let them know and have them send you another one. You deserve to receive the product you paid for

I'd let them know and react to it. I'd feel bad about it if they're really small, but they're still a business.

I send back and call them big or small i get my refund