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ASAP! I have submitted a claim on UPS, but it doesn't let me update (edit) the issue, what to do? [I Ordered Something]

Hi, I reported a claim for my package. I included documentations / pictures, but I need to update it really quick because I messed up. Now, it won't let me do anything to it, and it says Claim Issued on my UPS claim page. What should I do? I submitted a recent email to them letting them know I need to update it. I hope they contact as soon as possible. I looked up how to edit claims and on their customer support, but I need pictures how to do it because there is no option to edit my claims or manage them, and it said to do so at the bottom of the page. I saw absolutely NOTHING. How sad. I wanted to apologize to UPS. What else can I do? THANK YOU.

EDIT: I need to send them NEW documentations/pictures. Is there any other way? Thanks again!
WSEIII · 51-55, M
Send them a written note if you have the address.
MangoMegalodon · 18-21, F
@WSEIII Is there any other way? Do I need to select VOID because I believe that my claim has been resolved. Not sure what else I can do. They're going to lose $21 (UPS) or the company I ordered from which is sad. I don't know why I got myself and them into this mess which is my complete mistake. I didn't know they packaged items separately instead of altogether for my items which made me go crazy.
WSEIII · 51-55, M
@MangoMegalodon Did you ask the people at the UPS store?

 
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